Where a Person's Information Stops

On day two of the Workplace Health & Safety Show at ICC Sydney, Jennifer Suh, Manager Regulatory Policy at SafeWork NSW, walked through the Work Health and Safety Amendment (Digital Work Systems) Act 2026. The short account of her session is in the show roundup. This note is the part I will stand behind on our own system.

What the law is asking

A digital work system is an algorithm, artificial intelligence, automation, or an online platform used at work. Rostering, allocating work, monitoring people and a WHS app all sit inside that. The duty of care covers the risks those systems create. When software allocates work, a business has to consider workload, surveillance and discrimination. In time, a WHS entry permit holder will be able to ask for reasonable assistance to inspect a system. SafeWork NSW is writing the guidelines for that. They are not issued. The inspection power cannot start until at least a month after they are published, which is expected in 2027.

What the 1ME platform is

The 1ME platform is this website, the operator app on the phone, the client portal and the office side. 1800 Mister designed and built it. 1800 Mr Excavate Pty Ltd operates it, and we are the person conducting a business or undertaking. The software does not take that duty off us. The plain account of what it uses, and where a person's information stops, is on the platform page.

Where it stops

• An operator. The office holds the personnel file. The operator sees their own. Another operator's view stops at their own records. There is no public sign-up.
• A client. They see the card the operator has approved, and that operator's name on the shift's prestart, Take 5, SWMS sign-on and invoice. The prestart a client receives says fit or not fit. Sleep hours stay with the operator and the office.
• Someone named on a report who is not a user. A witness, an injured person or a site supervisor gets no profile. The office and the operator who filed the report can see those names. Passing the report to the client of that site, and telling SafeWork NSW when an incident is notifiable, is a person's decision.
• Support. The operator app lists free, confidential help lines. Opening that page records nothing about who opened it.

Location is recorded only when an operator taps "Add my location" on a report. There is no ongoing track. A warning is shown before a shift is saved over a fatigue limit, and a person confirms it. The office confirms who goes on the roster. A score shown to a client for one booking adds up current tickets for that machine, skill, whether they work that machine, and recent prestarts, SWMS sign-ons and Take 5s. It is not a location, speed or break-time score.

What we are not saying

We are not saying the platform complies with guidelines that have not been issued. We are not claiming ISO 45001. Three things are still to finish: a stated time for how long each kind of record is kept, showing an operator the outcome of their own report including when the answer is no, and a read-only export so reasonable assistance does not mean handing over a login.

An interest, kept separate

1800 Mister is interested in contributing to SafeWork NSW's consultation on the guidelines. I will register. That is an interest in taking part. It is not a partnership, and it does not connect SafeWork, or any other organisation, to the logins or the records on this platform.