1800 Mr Excavate · 1ME client guide

How to book and approve with 1ME

We supply operators only — ticketed, insured people for your plant. Booking, prestarts, hours and invoices run through the 1ME client portal.

1. Register and log in

1. New to us? Register your business at 1800mrexcavate.com.au/register. We approve it, usually within one business day, and email you.
2. Open 1800mrexcavate.com.au/client
3. Sign in with the company email you registered with (or the one we linked for you).
4. Complete company / billing details if prompted (ABN, contacts).
5. If you cannot get in, call 1800 673 922 or email [email protected].

2. Book an operator

1. Go to Book.
2. Enter site, machine, work type and dates.
3. Choose from available operators (not rostered or soft-held elsewhere). You’ll see tickets, skill, preferred plant, last-28-day prestart / Take 5 / SWMS sign-on counts, and a score only you can see.
4. Agree the operational pack and standard T&Cs (v2).
5. If the site is more than 80 km from Denman, choose LAFH or travel paid (one of the two).
6. Enter a purchase order to submit — that soft-holds the operator for the office.

3. Office confirms

1. We confirm onto the roster (LAFH or Travel tagged when agreed).
2. Track status under My bookings.

4. On the day and invoice

1. Have your SWMS ready for any high-risk construction work. Your operator reads it, signs onto it and photographs the signed page.
2. Your operator completes a machine prestart and a Take 5 (pre-task check); hours are logged against your job.
3. When we issue, you get a tax invoice matching the hours, with prestart, Take 5 and SWMS sign-on records attached when available.
4. Pay to the bank details on the invoice.

Print this page (Ctrl+P) or save as PDF for your accounts / site team.